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Terms and Conditions of Service

Effective Date: August 26th, 2025

Location: Atlanta, Georgia

Business Name: Prestige Vinyl Solutions, LLC

These Terms and Conditions (“Terms”) govern all decal, wrap, removal, and related services (“Services”) provided by Prestige Vinyl Solutons, LLC ("we," "our," or "us") to clients ("you" or "your"), whether performed on-site at your location or at our facility.

By scheduling, authorizing, or receiving services, you agree to be bound by the following Terms:

1. Scope of Services

We offer the following services:

  • Decal installation and removal
  • Full and partial vinyl wraps
  • Surface preparation
  • Custom design and graphics (where applicable)

Services are available for commercial and personal vehicles, equipment, and machinery, either:

  • On-site at your designated location, or
  • In-shop at our business location: 2411 Sullivan Rd, Atlanta, Ga 30337.

2. Surface Condition & Risk Acknowledgment

You acknowledge and agree to the following conditions related to decal and wrap services:

  • Decal and vinyl removal may result in damage to paint, coatings, clear coats, or surfaces, especially on older or repainted equipment.
  • Surfaces that are oxidized, faded, or previously repaired/repainted are especially at risk during removal or application.
  • We are not liable for any paint damage, surface imperfections, adhesive residue, or related cosmetic damage caused during the performance of Services.
  • Wraps and decals do not prevent or repair existing damage, and we make no guarantees regarding the condition of the surface after removal.

By hiring us, you accept these risks and release us from liability for any such damage.

3. Client Responsibilities

You agree to:

  • Inform us of any known repainting, surface damage, or prior body work
  • Provide clear access to vehicles or equipment for on-site jobs
  • Ensure all vehicles/equipment are clean, turned off, and safely parked or secured
  • Pick up your vehicle or equipment within 2 business days of job completion (for in-shop work), unless otherwise arranged

If we are installing decals provided by you, you are solely responsible for confirming sizing, material type, and accuracy.

4. Scheduling, Cancellations & Delays

  • Appointments are scheduled in advance and confirmed via phone or email.
  • 24 hours' notice is required for cancellations or rescheduling.
  • Last-minute cancellations may result in a fee of up to 25% of the estimated job cost.
  • We reserve the right to reschedule services due to weather, safety concerns, or conditions that affect installation/removal.

5. Deposits & Payment Terms

  • A deposit may be required for large projects or custom wraps.
  • Payment is due in full upon completion of services unless agreed otherwise in writing.
  • Accepted payment methods: [e.g., cash, credit/debit card, Zelle, etc.]
  • Invoices not paid within 30 Days of the stated due date​ are subject to a 1.5% monthly late fee.

6. Warranty & Disclaimer

We stand behind the quality of our installation work:

  • Vinyl wrap and decal installations are warranted for 30 days against lifting, bubbling, or peeling (under normal use and proper maintenance).
  • Warranty does not cover:
    • Damage caused by improper washing, pressure washing, or chemical use
    • Client-provided materials
    • Installation on dirty, damaged, or unfit surfaces
    • Normal wear, fading, or environmental exposure

We do not warranty decal or wrap removals due to the unpredictable nature of the surfaces involved.

7. Limitation of Liability

To the fullest extent permitted under Georgia law:

  • Prestige Vinyl Solutions, LLC and its employees shall not be liable for any indirect, incidental, or consequential damages arising from or related to our services.
  • Our maximum liability under any claim shall be strictly limited to the amount you paid for the specific service involved.
  • You agree to indemnify and hold us harmless against any third-party claims related to the use of logos, trademarks, or designs you provide.

8. Use of Images & Promotional Material

We may photograph or video completed work for use in our portfolio, advertising, or social media. No identifiable client or license plate information will be shared.

If you do not want your project photographed, you must notify us in writing before service begins.

9. Storage, Abandoned Property, & Liability

For in-shop work:

  • Vehicles must be picked up within 2 business days of completion unless other arrangements are made.
  • We are not responsible for damage or theft occurring after this period.
  • After 7 days, storage fees of $25/day may apply. Vehicles left over 30 days may be considered abandoned and subject to lien or disposal according to Georgia law.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Georgia, without regard to its conflict of law rules.

Any legal action shall be filed in Fulton County, Georgia.

11. Contact Information

Prestige Vinyl Solutions, LLC

 2411 Sullivan Rd, STE A, Atlanta, Ga 30337

 customerservice@prestigevinyls.com

 prestigevinyls.com

12. Acknowledgment

By requesting or receiving our services, you confirm that:

  • You have read, understood, and agree to these Terms and Conditions;
  • You accept all risks associated with decal or wrap work;
  • You release Prestige Vinyl Solutions, LLC from liability for any issues outlined herein.